Rerun Your Formstack Integrations with Queuing
Yesterday, we unveiled our new Integration Hub. The Hub allows for a smoother way to browse and find integrations within the Formstack application. Behind the scenes of the new Integration Hub lies a little known feature that we’ve added to make Formstack even more efficient at collecting data.
Our awesome development team has added “queuing” to all of our non-payment integrations. Now, we know that many of you have probably heard the term “queue” but might not be familiar with the meaning. A queue is simply a sequence of stored data or programs awaiting processing. In this case, the data submitted on a Formstack form that is being passed through one of our many integrations is the data being placed in queue.
Before now, our integrations were not queued. This means the collected data was saved in Formstack and also sent to the integration directly upon submission. This led to longer submit times for forms with integrations, because all of that data had to process before the submission was complete.
Now with queuing, we first instantly save your data in Formstack, but we momentarily delay sending the data through the actual integration. In truth, the “delay” is not really much of a delay at all. There is typically only a few second gap, so nothing to worry about.
Here is what queuing looks like behind the scenes.
Benefit:
Because of this new queuing process, the submit time on forms with integrations will be drastically quicker. When looking at each submission, you might temporarily see “Pending” under integration status.
That pending status will only be there for a brief moment, and as soon as the integration is processed, you will no longer see the pending status.
If there happens to be any hiccups in the data getting passed through the integration, you can now hit the “Run Again” button, and that specific submission will get rerun through the integration. Pretty sweet huh?
So I bet you’re thinking…”Well that’s a cool new feature Formstack, but what if I want to import a bunch of data to my form, and then send it through to my third party integration? Do I have to go into each individual submission and hit that ‘Run Again’ button, because that will take forever?”
Well, you can do it that way, but we’ve built a quick and painless way to send all submissions to your integration at once! When on the submission tab of your form, just like exporting data, you can send/export all submissions or selected submissions to your desired integration. By using this feature, you can merge old and new data into your third party integration.
There you have it. We hope our new queuing process helps make your life a bit easier, while giving you more control of your Formstack data and third party integrations. Write a comment below, and tell us how this new feature will change your Formstack experience!
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About the Author
Lance SEO & Marketing Specialist @Formstack. I love sports, photography, spending time with family and helping small businesses. Follow me @lancepadgett
I love that you’ve integrated this great new feature. However it seems to have created unintended side effects of integrations that did not go through properly on the evening of 9/25. I have submitted a help ticket (#9987) with lots of details of the errors we are getting.
We received error notification in a couple of cases, but not all of them. So those clients who depend on integrations should double check the submissions from Tuesday afternoon/evening and make sure that their integrations have gone through.
Hey Mindy, thanks for the feedback! I have alerted our support team about the issue and your support ticket as well.
I agree w/Mindy…I had no idea what was happening…I depend on formstack to integrate w/Freshbooks…so none of my clients were getting invoices after submitting a form. I really depend on this integration feature. I spent three hours trying to figure out what was going on and then finally gave up…wrote a ticket #9975…and sent invoices manually. Just wish I would’ve been alerted as it would’ve save me tons of time and frustration. Thanks.
It’s a nice idea. I’m still waiting for the folks at Formstack to make the google checkout integration really work. My customers pay online, get google confirmation of the payment, but no conformation from the formstack side…